Andrea and Mike are looking forward to you joining them in Riviera Maya, Mexico where they will wed on April 16, 2016. Below are a few of the FAQs we’ve received.
Q. What are the hotel rates?
Q. How do I determine how much my trip will cost?
The grid lays out three different types of rooms in the Palace hotel. Determine your room type, number of guests occupying your room, then calculate your total rate based on the number of days you will stay.
For example: 2 adults staying in the Jr Suite Deluxe for 5 nights will total $864 each. ($537 for 3 nights + $327 – additional 2 nights).
Q. I am traveling with children. How do I determine their rate?
Add a child that has not reached 2 years old at no additional cost. However, please list the infant’s name on your reservation with date of birth. Children ages 2-12 rates are in the Child Rate Column. (Last Column)
Q. Why is there a 8/31/15 deadline? What is I want to reserve a room after this date?
Yes, you can still reserve your room after this deadline. Please understand that there is a possibility of the hotel filling up. April is a very high travel season and we’d like to feel comfortable knowing that our group is together and this also helps us plan for our wedding weekend.
Q. What if I’d like to have a room next to someone else?
A. Simply leave the individual’s name in the comments section of the form.
Q. What is travel insurance and how much is it?
You never know what might cause you to cancel your vacation. With our Cancel for Any Reason Waiver, you can cancel for any reason (really, any reason) and receive a refund for your original trip cost (Of course, that refund will not include the protection plan cost.)It must be secured with the deposit. The price structure is below. Summary of terms, conditions and plan sponsors please review the Plan Description @http://www.exclusivegrouptravel.com/travelprotection/plandescription.pdf
Q. How do I make payments?
A. Complete the form on www.aishathomas.com/travel/deposit specifying your travel dates and the amount of the approval. The deposit is minimum $50 per person (you are able to an additional amount or in full while making the initial deposit). Afterwards, you can simply contact Aisha Thomas Events to make payments towards your balance through February, 16, 2016 using the card already on file or designating a new card.
Q. Is your form secure?
A. Yes, your information is submitted over a SSL, 256 high grade encryption.
Q. Why isn’t the flight included?
A. We have several guests coming in from all over the nation with various travel plans. Aisha will be more than happy to coordinate your flights, as well. Reach out to her for a sample of itineraries and prices.
Q. I am on the resort’s website and the rates are different than the group rate.
A. Resorts offer specials at different times based on the hotel’s occupancy and at times the rates in the web are lower because those are promotions that are in the web just for few hours, the above group rate warrants that you will have the same rate all the time, also all reservations made directly in the web site are individual reservations with different policies depend on the time that every person make the reservation.